General cleaning of your imperial solid surfaces can be done by wiping the surface with a damp cloth or sponge, then dry with a soft cloth or paper towel to prevent the appearance of hard water stain marks
Clean with an ammonia-based product such as household glass cleaner or commercially available non-abrasive spray-on cleaners for solid surface products. Wipe dry with a soft cloth or paper towels to prevent spotting.
Stubborn Stains and Minor Scratches
There are many colors available in Imperial products and each color can be supplied with a different type of finish. Dark colors in countertop surfaces and particularly dark colors that have been finished to a gloss, like anything else, will potentially show signs of use, such as scratches and soap residue, more readily than light colored solid surface materials.
Therefore, a gloss finish generally requires additional maintenance and care to retain its original luster. Different cleaning techniques are required to remove stubborn stains and minor scratches depending on the type of finish and color as detailed in the following instructions. (Note: please contact your certified fabricator/installer if you are uncertain which type of finish is applied to your imperial solid surfaces). DO NOT attempt to repair deep scratches, chips or burns, contact a certified fabricator/installer.
Matte Finish is the standard finish delivered by your certified fabricator/installer. It is a low or no-sheen finish and is recommended in a high-use areas. Scrub is a small circular motion with a wet sponge and an abrasive cleanser such as Soft Scrub. Darker colors tend to require more attention than lighter colors.
Satin Finish has a slightly higher sheen than Matte and requires more attention depending on frequency of use and area of application. Lightly scrub surface in a circular motion with a wet sponge and an abrasive cleanser such as Soft Scrub over stain or scratch.
Darker color tend to require more attention that lighter colors. Scrubbing too aggressively may actually reduce the gloss level.
Gloss Finish is a higher and reflective sheen that requires additional care and maintenance. It is important to note that a Gloss finish, especially on a dark color, will require more care than a Matte/Satin finish.
Therefore, be sure not to apply the same method or process recommended for a Matte/Satin finish when caring for a Gloss finish. Repeat the procedure shown below - If stain persists, contact your certified fabricator/installer for assistance.
Do not use abrasive cleansers and pads of any type on a gloss finish;
Spray a non-abrasive product such as Formula 409 over stain and wait for a couple of minutes, Then, scrub in a small circular motion with a wet sponge.
Darker color tend to require more attention than lighter colors. Scrubbing too aggressively may actually reduce the gloss level. Do not use abrasive cleansers, pads or steel wool...
After completing the above procedure, rinse with clear water and wipe dry with a soft cloth or paper towels to prevent spotting. To enhance the visual color clarity and high minor scuffs, apply Countertop Magic cleanser (available at any hardware store or supermarket) and wipe away excess with a cloth. Minor damage that may accidentally occur is most often repairable by a certificated fabricator/installer or repair expert. However, be sure to follow these guidelines to prevent damage to your Imperial surface:
Imperial Solid Surfaces have excellent heat resistant properties compared to other countertop materials. However, placing hot pans, as well as some heat generating appliances such as electric grills or deep-fryers, can damage the surface. Always use a hot pad or a trivet with rubber feet to protect Imperial. Avoid subjecting Imperial Solid Surfaces to extreme hot temperatures.
Never cut or chop directly on a Imperial Solid Surfaces surface, always use a cutting/chopping board.
Avoid exposing Imperial Solid Surfaces to strong chemicals such as paint removers, acetone, and oven cleaners. Surfaces exposed to these chemicals should be promptly flushed with water: contact may cause spots that may require extensive repairs. Remove nail polish with a non-acetone-based nail polish remover and flush with water.
Avoid standing on countertops or dropping heavy objects on the surface.